askVERA’s Easy Read software is available in consumer (B2C) and business (B2B) versions, both with built-in Plain English.

LONDON, Sept. 28, 2026 /PRNewswire/ — askelie®, the UK-based AI platform company behind the ELIE (Ever Learning Intelligent Engine) platform, today announced the launch of askVERA, a new AI-powered service that helps people and organisations understand complex documents and communications.

askVERA is available in two versions: a consumer offering for individuals who need to understand contracts, letters, policies or official correspondence, and a business version for organisations that want to make their own documents and communications more accessible to customers, staff and the public. Both versions include askVERA’s Plain English and Easy Read capabilities.

Plain English rewrites dense or technical text into clear, everyday language, while Easy Read presents information in short sentences and simple structure, in line with recognised accessibility standards. Together, they remove barriers to understanding for anyone who finds legal, financial or technical language difficult to navigate, including people with learning disabilities or limited literacy.

“We built askVERA because too many people are left confused or excluded by documents that should be straightforward,” said Derek Kilroe, Chairman of askelie®. “Whether you’re an individual trying to make sense of a letter from your landlord, or a business that wants its policies to actually be read and understood, askVERA gives you that clarity in seconds.”

The B2C version lets individuals upload or paste any document and get an instant Plain English or Easy Read version, helping with everything from tenancy agreements to insurance policies. The B2B version integrates into an organisation’s existing workflows, letting businesses simplify their customer-facing content at scale, supporting accessibility commitments and reducing queries caused by unclear communication.

askVERA has already been working with organisations including Cornwall Council to make important documents easier to understand ahead of today’s wider launch.

askVERA is available now online via their website as a standalone subscription. For more information, visit askelie.io.

About askelie®
askelie® is a UK-based AI platform company who built ELIE – the Ever Learning Intelligent Engine. ELIE is the Operational AI Platform connecting people and systems. Its product suite includes intELIEdocs, askKIRA, Voice IntELIEgence and ELIEKonnect, alongside askVERA and AskTARA. askelie® is ISO 27001 certified and works with global organisations across regulated industries to remove friction from everyday operations.

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SOURCE AskELIE Limited